Q Do I need to give my parents order forms before hand to fill out?

A No, we print a proof directly on the order form. Order forms will be given to parents while your team is doing the team photo.

 

Q Do parents have to order & pay on picture day?

A Yes, all orders must be placed and paid for on picture day.

 

Q What form of payment do you guys accept?

A We accept Visa, Master Card, American Express, & Discover. We also accept local checks and cash.

 

Q Can my parents order online?

A No, we do not offer online sales. All orders must be placed and paid for on picture day.

 

Q Where do I check in when I arrive?

A Check in at the sales area, even if your full team hasn't arrived.

 

Q Can we take our team photo first? I have to leave.

A No, we take all individual photos first and then do the team photo. When scheduling your team please allow adequate time.

 

Q When & how will pictures be returned?

A Orders are processed and returned within 2 weeks. Delivery will depend on the agreement we have with your league,

 

Q I only have a couple of players on my team that want to do pictures. Can they come individually?

A Yes, please have those players come any time during the hours we are set up and we can take their individual photo.

 

Q Little Johnny can't make it. When is make-up day?

A We do not have a make-up day for missing players. If picture day is canceled due to inclement weather, a make-up day will be announced.

 

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